Changes between Version 1 and Version 2 of TracWorkflow

Timestamp:

Jul 25, 2015, 4:11:14 PM (9 years ago)

Author:

trac

Comment:

--

TracWorkflow

@@ -2 +2 @@
 [[TracGuideToc]]
 
-The Trac issue database provides a configurable workflow.
+The Trac ticket system provides a configurable workflow.
 
 == The Default Ticket Workflow ==
@@ -11 +11 @@
 Graphically, that looks like this:
 
-[[Image(htdocs:../common/guide/original-workflow.png)]]
+{{{#!Workflow width=500 height=240
+leave = * -> *
+leave.operations = leave_status
+leave.default = 1
+accept = new -> assigned
+accept.permissions = TICKET_MODIFY
+accept.operations = set_owner_to_self
+resolve = new,assigned,reopened -> closed
+resolve.permissions = TICKET_MODIFY
+resolve.operations = set_resolution
+reassign = new,assigned,reopened -> new
+reassign.permissions = TICKET_MODIFY
+reassign.operations = set_owner
+reopen = closed -> reopened
+reopen.permissions = TICKET_CREATE
+reopen.operations = del_resolution
+}}}
 
 There are some significant "warts" in this; such as accepting a ticket sets it to 'assigned' state, and assigning a ticket sets it to 'new' state.  Perfectly obvious, right?
-So you will probably want to migrate to "basic" workflow; `contrib/workflow/migrate_original_to_basic.py` may be helpful.
+So you will probably want to migrate to "basic" workflow; [trac:source:trunk/contrib/workflow/migrate_original_to_basic.py contrib/workflow/migrate_original_to_basic.py] may be helpful.
 
 === Environments created with 0.11 ===
@@ -21 +37 @@
 Graphically, it looks like this:
 
-[[Image(htdocs:../common/guide/basic-workflow.png)]]
+{{{#!Workflow width=700 height=300
+leave = * -> *
+leave.operations = leave_status
+leave.default = 1
+accept = new,assigned,accepted,reopened -> accepted
+accept.permissions = TICKET_MODIFY
+accept.operations = set_owner_to_self
+resolve = new,assigned,accepted,reopened -> closed
+resolve.permissions = TICKET_MODIFY
+resolve.operations = set_resolution
+reassign = new,assigned,accepted,reopened -> assigned
+reassign.permissions = TICKET_MODIFY
+reassign.operations = set_owner
+reopen = closed -> reopened
+reopen.permissions = TICKET_CREATE
+reopen.operations = del_resolution
+}}}
 
 == Additional Ticket Workflows ==
 
-There are several example workflows provided in the Trac source tree; look in `contrib/workflow` for `.ini` config sections.  One of those may be a good match for what you want. They can be pasted into the `[ticket-workflow]` section of your `trac.ini` file.
+There are several example workflows provided in the Trac source tree; look in [trac:source:trunk/contrib/workflow contrib/workflow] for `.ini` config sections.  One of those may be a good match for what you want. They can be pasted into the `[ticket-workflow]` section of your `trac.ini` file. However if you have existing tickets then there may be issues if those tickets have states that are not in the new workflow. 
+
+Here are some [trac:WorkFlow/Examples diagrams] of the above examples.
 
 == Basic Ticket Workflow Customization ==
+
+Note: Ticket "statuses" or "states" are not separately defined. The states a ticket can be in are automatically generated by the transitions defined in a workflow. Therefore, creating a new ticket state simply requires defining a state transition in the workflow that starts or ends with that state.
 
 Create a `[ticket-workflow]` section in `trac.ini`.
 Within this section, each entry is an action that may be taken on a ticket. 
 For example, consider the `accept` action from `simple-workflow.ini`:
-{{{
+{{{#!ini
 accept = new,accepted -> accepted
 accept.permissions = TICKET_MODIFY
@@ -42 +78 @@
 
 The available operations are:
- - del_owner -- Clear the owner field.
- - set_owner -- Sets the owner to the selected or entered owner.
-   - ''actionname''`.set_owner` may optionally be set to a comma delimited list or a single value.
- - set_owner_to_self -- Sets the owner to the logged in user.
- - del_resolution -- Clears the resolution field
- - set_resolution -- Sets the resolution to the selected value.
-   - ''actionname''`.set_resolution` may optionally be set to a comma delimited list or a single value.
-{{{
-Example:
-
+- **del_owner** -- Clear the owner field.
+- **set_owner** -- Sets the owner to the selected or entered owner. Defaults to the current user. When `[ticket] restrict_owner = true`, the select will be populated with users that have `TICKET_MODIFY` permission and an authenticated session.
+ - ''actionname''`.set_owner` may optionally be set to a comma delimited list of users that will be used to populate the select, or a single user.
+- **set_owner_to_self** -- Sets the owner to the logged in user.
+- **del_resolution** -- Clears the resolution field
+- **set_resolution** -- Sets the resolution to the selected value.
+ - ''actionname''`.set_resolution` may optionally be set to a comma delimited list or a single value. Example:
+ {{{#!ini
 resolve_new = new -> closed
 resolve_new.name = resolve
@@ -58 +92 @@
 resolve_new.set_resolution = invalid,wontfix
 }}}
- - leave_status -- Displays "leave as <current status>" and makes no change to the ticket.
+- **leave_status** -- Displays "leave as <current status>" and makes no change to the ticket.
 '''Note:''' Specifying conflicting operations (such as `set_owner` and `del_owner`) has unspecified results.
 
-{{{
+In this example, we see the `.name` attribute used.  The action here is `resolve_accepted`, but it will be presented to the user as `resolve`.
+
+{{{#!ini
 resolve_accepted = accepted -> closed
 resolve_accepted.name = resolve
@@ -68 +104 @@
 }}}
 
-In this example, we see the `.name` attribute used.  The action here is `resolve_accepted`, but it will be presented to the user as `resolve`.
-
 For actions that should be available in all states, `*` may be used in place of the state.  The obvious example is the `leave` action:
-{{{
+{{{#!ini
 leave = * -> *
 leave.operations = leave_status
@@ -81 +115 @@
 There are a couple of hard-coded constraints to the workflow.  In particular, tickets are created with status `new`, and tickets are expected to have a `closed` state.  Further, the default reports/queries treat any state other than `closed` as an open state.
 
-While creating or modifying a ticket workfow, `contrib/workflow/workflow_parser.py` may be useful.  It can create `.dot` files that [http://www.graphviz.org GraphViz] understands to provide a visual description of the workflow.
-
-This can be done as follows (your install path may be different).
-{{{
+Workflows can be visualized by rendering them on the wiki using the [WikiMacros#Workflow-macro Workflow macro].
+
+Workflows can also be visualized using the `contrib/workflow/workflow_parser.py` script.  The script outputs `.dot` files that [http://www.graphviz.org GraphViz] understands. The script can be used as follows (your install path may be different):
+{{{#!sh
 cd /var/local/trac_devel/contrib/workflow/
 sudo ./showworkflow /srv/trac/PlannerSuite/conf/trac.ini
@@ -96 +130 @@
 By adding the following to your [ticket-workflow] section of trac.ini you get optional testing.  When the ticket is in new, accepted or needs_work status you can choose to submit it for testing.  When it's in the testing status the user gets the option to reject it and send it back to needs_work, or pass the testing and send it along to closed.  If they accept it then it gets automatically marked as closed and the resolution is set to fixed.  Since all the old work flow remains, a ticket can skip this entire section.
 
-{{{
-testing = new,accepted,needs_work -> testing
+{{{#!ini
+testing = new,accepted,needs_work,assigned,reopened -> testing
 testing.name = Submit to reporter for testing
 testing.permissions = TICKET_MODIFY
@@ -110 +144 @@
 }}}
 
+=== How to combine the `tracopt.ticket.commit_updater` with the testing workflow ===
+
+The [[trac:source:trunk/tracopt/ticket/commit_updater.py|tracopt.ticket.commit_updater]] is the optional component that [[TracRepositoryAdmin#trac-post-commit-hook|replaces the old trac-post-commit-hook]], in Trac 0.12.
+
+By default it reacts on some keywords found in changeset message logs like ''close'', ''fix'' etc. and performs the corresponding workflow action.
+
+If you have a more complex workflow, like the testing stage described above and you want the ''closes'' keyword to move the ticket to the ''testing'' status instead of the ''closed'' status, you need to adapt the code a bit. 
+
+Have a look at the [[trac:wiki:0.11/TracWorkflow#How-ToCombineSVNtrac-post-commit-hookWithTestWorkflow|Trac 0.11 recipe]] for the `trac-post-commit-hook`, this will give you some ideas about how to modify the component.
+
+== Example: Add simple optional generic review state ==
+
+Sometimes Trac is used in situations where "testing" can mean different things to different people so you may want to create an optional workflow state that is between the default workflow's `assigned` and `closed` states, but does not impose implementation-specific details. The only new state you need to add for this is a `reviewing` state. A ticket may then be "submitted for review" from any state that it can be reassigned. If a review passes, you can re-use the `resolve` action to close the ticket, and if it fails you can re-use the `reassign` action to push it back into the normal workflow.
+
+The new `reviewing` state along with its associated `review` action looks like this:
+
+{{{#!ini
+review = new,assigned,reopened -> reviewing
+review.operations = set_owner
+review.permissions = TICKET_MODIFY
+}}}
+
+Then, to integrate this with the default Trac 0.11 workflow, you also need to add the `reviewing` state to the `accept` and `resolve` actions, like so:
+
+{{{#!ini
+accept = new,reviewing -> assigned
+[…]
+resolve = new,assigned,reopened,reviewing -> closed
+}}}
+
+Optionally, you can also add a new action that allows you to change the ticket's owner without moving the ticket out of the `reviewing` state. This enables you to reassign review work without pushing the ticket back to the `new` status.
+
+{{{#!ini
+reassign_reviewing = reviewing -> *
+reassign_reviewing.name = reassign review
+reassign_reviewing.operations = set_owner
+reassign_reviewing.permissions = TICKET_MODIFY
+}}}
+
+The full `[ticket-workflow]` configuration will thus look like this:
+
+{{{#!ini
+[ticket-workflow]
+accept = new,reviewing -> assigned
+accept.operations = set_owner_to_self
+accept.permissions = TICKET_MODIFY
+leave = * -> *
+leave.default = 1
+leave.operations = leave_status
+reassign = new,assigned,accepted,reopened -> assigned
+reassign.operations = set_owner
+reassign.permissions = TICKET_MODIFY
+reopen = closed -> reopened
+reopen.operations = del_resolution
+reopen.permissions = TICKET_CREATE
+resolve = new,assigned,reopened,reviewing -> closed
+resolve.operations = set_resolution
+resolve.permissions = TICKET_MODIFY
+review = new,assigned,reopened -> reviewing
+review.operations = set_owner
+review.permissions = TICKET_MODIFY
+reassign_reviewing = reviewing -> *
+reassign_reviewing.operations = set_owner
+reassign_reviewing.name = reassign review
+reassign_reviewing.permissions = TICKET_MODIFY
+}}}
+
 == Example: Limit the resolution options for a new ticket ==
 
-The above resolve_new operation allows you to set the possible resolutions for a new ticket.  By modifying the existing resolve action and removing the new status from before the `->` we then get two resolve actions.  One with limited resolutions for new tickets, and then the regular one once a ticket is accepted.
-
-{{{
+The above `resolve_new` operation allows you to set the possible resolutions for a new ticket.  By modifying the existing resolve action and removing the new status from before the `->` we then get two resolve actions.  One with limited resolutions for new tickets, and then the regular one once a ticket is accepted.
+
+{{{#!ini
 resolve_new = new -> closed
 resolve_new.name = resolve
@@ -132 +233 @@
 But if even that is not enough, you can disable the !ConfigurableTicketWorkflow component and create a plugin that completely replaces it.
 
-== some ideas for next steps ==
-
-New enhancement ideas for the workflow system should be filed as enhancement tickets against the `ticket system` component.  If desired, add a single-line link to that ticket here.
-
-If you have a response to the comments below, create an enhancement ticket, and replace the description below with a link to the ticket.
-
- * the "operation" could be on the nodes, possible operations are:
-   * '''preops''': automatic, before entering the state/activity
-   * '''postops''': automatic, when leaving the state/activity
-   * '''actions''': can be chosen by the owner in the list at the bottom, and/or drop-down/pop-up together with the default actions of leaving the node on one of the arrows.
-This appears to add complexity without adding functionality; please provide a detailed example where these additions allow something currently impossible to implement.
-
- * operations could be anything: sum up the time used for the activity, or just write some statistical fields like 
-A workflow plugin can add an arbitrary workflow operation, so this is already possible.
-
- * set_actor should be an operation allowing to set the owner, e.g. as a "preop":
-   * either to a role, a person
-   * entered fix at define time, or at run time, e.g. out of a field, or select.
-This is either duplicating the existing `set_owner` operation, or needs to be clarified.
-
- * Actions should be selectable based on the ticket type (different Workflows for different tickets)
-This is becoming a frequent request, with clear usecases.  The closest the current implementation will allow is to have a plugin provide a `triage` action that sets the next state based on the ticket type, so a `new` ticket would move to `new_task`, `new_defect`, etc., and the workflow graph would separate at that point.
+== Adding Workflow States to Milestone Progress Bars ==
+
+If you add additional states to your workflow, you may want to customize your milestone progress bars as well.  See [TracIni#milestone-groups-section TracIni].
+
+== Ideas for next steps ==
+
+New enhancement ideas for the workflow system should be filed as enhancement tickets against the `ticket system` component.  You can also document ideas on the [trac:TracIdeas/TracWorkflow TracIdeas/TracWorkflow] page.  Also look at the [http://trac-hacks.org/wiki/AdvancedTicketWorkflowPlugin AdvancedTicketWorkflowPlugin] as it provides experimental operations.